1- Understanding the service: We started by setting up interviews with the project’s stakeholders to better define and understand the service map and different needs & wants for every stakeholders at each stage of the process:
Identify functional workflows
Studying their existing tool
Define our users
Understand the admin’s role
2- Understanding the Users:
High level consultants
Admins & secretaries
This project started with a base application that the committee was previously using, and wanted to improve. We began by establishing some key questions on its current vs. ideal usage, hierarchy of functions, pain points…etc. Along with a list of the Minister’s asks for improvements.
This came parallel to a full application audit, which helped us define some discrepancies and complexities in the user flow and better understand the main purpose of this application:
This tool is meant to facilitate & centralize the work of boards and committees by enhancing the way they meet, collaborate, make decisions and act on them.
To keep the flow clear, the side nav transformed into a simpler top nav, with a static main frame.
We grouped information based on what the user needed to see at every stage; before confirming a meeting, the schedule & attendees are highlighted vs. after, the focus shifts on the decisions & keynotes.
Meetings & decisions are stacked by default in chronological order.
The left side bar keeps the user’s focus on the tasks they need to complete upon opening the application, whether they’re meeting or resolution related.
Extracting a palette from the Ministry’s key brand colors, we crafted the app’s interface to be simplistic and consistent in terms of design language.
Colors and shapes are utilized in a consistent way to create establish visual cues, and emphasize the information hierarchy and categorization.